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 LATEST TOPICS |  FORUMS » SUGGESTIONS/FEEDBACK » BUG IN ORDERING SYSTEM...
Subject: Bug in ordering system
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Thomas_D Feb 24, 2009 12:02 PM Reply | Bookmark
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Seems if you have a credit card with leading zeros the order /check out system strips them off causing your transaction to fail. Unfortunately, this puts you into the horrific customer service loop. I have been trying to complete my order for three days now. After several calls and hours on hold I finally found a live person today. With any luck my order will complete today...

This message was modified by the poster at 02 24, 2009 12:03 PM

Topic URL: http://forums.ncix.com/forums/topic.php?id=1962653

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Stanley. Feb 24, 2009 12:40 PM Reply | Bookmark
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Try sending in a ticket, most of mine are answered same day.

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Greg * NCIX.com Feb 24, 2009 01:06 PM Reply | Bookmark
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There are credit card numbers that start with a zero?!?

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Sidewalkcookie Feb 24, 2009 01:19 PM Reply | Bookmark
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Pre-paid cards maybe?

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Thomas_D Feb 24, 2009 01:21 PM Reply | Bookmark
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I would have your testers check with leading zeros in each of the credit card segments.. For example, visa/mc 0xxx 0xxx 0xxx 0xxx.

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Steven_M Feb 24, 2009 01:30 PM Reply | Bookmark
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I'd personally check with mine, as one of my number strings starts with a 0, but that would involve me verifying my CC

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Greg * NCIX.com Feb 24, 2009 01:33 PM Reply | Bookmark
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Haven't seen that before.

I'm used to seeing Visa start with 4, Mastercard start with 5, Amex start with 3

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Greg * NCIX.com Feb 24, 2009 01:37 PM Reply | Bookmark
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What is your issuing bank? Is it an international card?

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Greg * NCIX.com Feb 24, 2009 01:39 PM Reply | Bookmark
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Only the first block would be a problem, and no cards should start with a zero.

My card has a leading zero on a segment, and it's not a problem.

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TaG Feb 24, 2009 03:38 PM Reply | Bookmark
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Diners Club as well - They have different second numbers though. And I think Discover is a 6.

Never heard of a credit card that starts with a zero though. Ever - I can't even see some of the European countries starting with that.

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